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Privacy Policy

Introduction

Greenblu.gr, is fully committed to protect the privacy of its website visitors and its customers. The personal data you state in Greenblu.gr web store is used exclusively to support, promote and execute the trading relationship. We will not disclose customer information to third parties except where it is required to provide a service to you as for example to arrange for the delivery of a product, carry out the necessary credit and other security checks, and as part of customer research and profiling processes under the terms of this Policy, as well as where we have your permission or where we are obliged by law to do so, e.g. by public prosecutor's order, court decision etc. Greenblu.gr will handle personal data provided to it by the users of its' Website, in accordance with all relevant European Union (EU) and Greek legislation regarding data protection.

 

By registering on our website Greenblu.gr, and by its use, to prevent unauthorized access to your account, you are responsible for maintaining the confidentiality of your account information so that your password remains confidential and safe. You agree to accept responsibility for all activities that occur in your account or password. In any case, the burden of proof always bring the member claiming any lack of identification and not the Company. You can change your password at any time through the "My Account" on the Website. We recommend you change your password regularly, at least every six months.

Make sure the information you provide is correct, accurate, current and complete and inform us immediately of any change you entered after your registration.

Note that the user name chosen by the member should not be vulgar, derogatory or indecent in any way or violate intellectual or industrial property rights or other rights of third parties. Additionally, the user name must not contain e-mail addresses (e-mail) or internet user's personal data or affecting any rights of third parties.

This Privacy Policy is an integral part of the terms of use and Greenblu.gr is bound by it so as you navigate our website and each time you login as a member or as a user on our Website. If you do not agree with this Policy, please do not use our website.

 

Collection and processing of personal data

Each visitor can browse through the online store Greenblu.gr without giving any personal information. We will need personal data (your e-mail) only when you join our site and you place an order for goods or if you choose to receive our informative e-mail or newletter.

- To order and buy a product: Predefined data elements is your name and surname, your ID number (to make identification with your credit card after you select to purchase), a fixed phone, address (street, city, ZIP code), the order delivery address and document type (receipt, invoice). At the same time, voluntarily we ask some data elements such as mobile phone number (in case we need to contact you), fax number and occupation.

- For an invoice: document data such as company name, TIN and address of the headquarters.

- To register: email address (e-mail) in case you subscribe to receive emails/ newsletters from us (without simultaneously register as our member).

- As in other areas of our website such as "My Account", "My Orders" and "Contact" we may need members name, surname, address, birth date, gender, phone number, email address (e-mail), user name and membership code.

 

 Your consent

By navigating our website, registering as a member, purchasing products from our website, subscribing to our newsletter or signing up for Greenblu.gr, you accept and consent to this Policy and you explicitly consent to the collection and processing of your personal data mentioned in article above.

 

When you purchase products from our website, you consent to the following:

- by sending a request for an order you consent to receiving the e-mail notifications, which are a prerequisite for the correct fulfillment of your order.

- receiving newsletters regarding products and/or services available through our website. You can withdraw your consent at any time by contacting our Customer Care Team through the Contact us page or by clicking on "cancel subscription" in any of our email communications.

Greenblu.gr does not store credit card data and information, which is handled securely and under the responsibility of the payment service provider through whose website payments are processed and carried out. 

Greenblu.gr is not responsible for personal actions taken by an unknown person because of connection or access to the Site from a third computer.

 

Communications and Marketing

If you have made a purchase through our Website, you may occasionally receive notifications (newsletters) containing general information and/or advertising content regarding our latest products, news about the Company's activities (such as competitions, winners, etc) and special offers via email, SMS, letters and telephone. The member agrees that Greenblu.gr will process and use his/her personal data for the above marketing actions.

All members of Greenblu.gr can withdraw their consent to the use of their personal data and choose not to receive marketing communications (newsletters). If you wish to stop receiving marketing communications (newsletters) from us, you can visit the section "My account" after you register and log in or click on "cancel subscription" or communicate with us by phone or an email.

 

 Cookies

To be able to offer personalized service, most large companies use alphanumeric identification files, called cookies. The session cookies are used only to recognize that you enter the site, so you do not need to seek your password on every page containing transaction data. These are erased immediately after leaving the site.

 

We do not maintain any record of your credit card details in any case.

Our Website does not store any credit/debit card data that you enter upon placing your order and does not record any data in case of orders via phone. Before the approval of any transaction, you will be directly connected through a hyperlink to another website using online credit card clearing technology under the responsibility of ALPHA BANK. This means that our Website does not use the credit/debit card data that you have entered for any reason whatsoever, as these are not visible to it.

You should NOT send us your payment information and data via email. In any case, if you choose to disclose your information to us, for example during a telephone order, you explicitly consent to their use exclusively for the payment of your order. Our company does not keep any record of this data.

 

Contact us

Any communication with our customers is always welcomed. We always appreciate your comments, possible complaints and feedback information that helps us to ensure that our customers are completely satisfied. We want to visit our website again and also recommend us to family and friends. For any questions or comments regarding the above, or if you want us to stop processing your information, please contact us via e-mail (e-mail), live chat, telephone or even by post. Finally, we announce that a record of the sent e-mail messages (e-mail) is probably kept for monitoring and statistical purposes.

 


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